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Communications Assistant

Salary: £22,167 per annum

Location: Sunderland

Contract Type: Fixed Term

Additional: 12 Months Fixed Term - Full Time - 36 Hours per week

Closing Date: 22/01/2020 00:00

Who we are

Gentoo is a housing association that owns and manages more than 28,000 homes. We believe that by putting people first we can build great homes and create strong communities. We are focused on delivering an outstanding service to our customers and as a responsible business, we pride ourselves on inspiring people to make a difference. We collaborate with key partners and other housing associations to influence things that affect our colleagues, customers and society. We are one of the largest employers in Sunderland and landlords in the North East. Gentoo's uniqueness and strength come from the dedication, skill and energy of our staff; they live our values daily and work to deliver Gentoo's vision. We are proud to have been awarded IIP Gold status in recognition for our commitment to our people.

What we offer

We know our success is down to our people. So we like to reward your hard work with great benefits, including a superb salary structure, a fantastic final salary pension scheme, generous annual leave entitlement and a range of flexible working arrangements. We also like to reward long service and recognise the continued staff contribution through an online employee discount and recognition platform.

About the role
A Communications Assistant will provide comprehensive communications support to Gentoo. This will include:
• Develop and deliver communications and marketing plans to promote Gentoo’s projects, products and services to its key stakeholders.

• Write content for Gentoo’s website, press and editorial activity, social media channels, printed materials (including posters, leaflets and annual reports) and internal communications platforms.

• Produce photography and video to support the delivery of communications and marketing campaigns.

• Identify relevant news stories and editorial opportunities, draft and issue press releases, and monitor and report on the coverage of stories.

• Assist with and record media enquiries and their outcomes.

• Ensure the Group’s brand guidelines are applied to all communications and marketing products.

• Plan and deliver daily content for the Group’s social media channels, and support strategies to increase followers and engagement.

• Produce monthly key performance indicators to monitor media, social media, internal communications and website activity.

• Develop effective relationships with key journalists, stakeholders and opinion formers.

• Liaise effectively with all relevant external agencies, partners and contractors.

• Ensure all communications materials are displayed and distributed appropriately.

• Assist with the running of any Gentoo events.

• Assist in the submission of awards entries and the coordination of any sponsorship and hospitality opportunities.

• Support the development and delivery of the Group’s brand and communications strategy.

• Provide general support to the team, including setting up and maintaining filing systems, processing invoices, and organising meetings and hospitality.

What we are looking for

The ideal candidate will have experience of working in a busy communications and marketing team, and knowledge of communications principles, tools and techniques. They will be great at planning ahead, managing their time and delivering to deadlines.

They will be confident working across press, social media, website and print, and be able to recognise and deliver opportunities for positive, engaging content on all of our channels.

They will be proactive in building relationships with internal and external stakeholders and able to identify opportunities for positive publicity that build Gentoo’s brand and reputation.

We are looking for someone who can deliver projects independently but also work as part of a team with shared objectives and strategic goals.
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