• DetailsDetails

Credit Controller

Salary: £20,101- £22,167

Location: Sunderland

Contract Type: Fixed Term

Additional: Full Time - 36 hours per week 6 Months Fixed Term

Closing Date: 26/08/2019 12:00

Who we are

Gentoo is a housing association that owns and manages more than 28,000 homes. We believe that by putting people first we can build great homes and create strong communities. We are focused on delivering an outstanding service to our customers and as a responsible business, we pride ourselves on inspiring people to make a difference. We collaborate with key partners and other housing associations to influence things that affect our colleagues, customers and society. We are one of the largest employers in Sunderland and landlords in the North East. Gentoo's uniqueness and strength come from the dedication, skill and energy of our staff; they live our values daily and work to deliver Gentoo's vision. We are proud to have been awarded IIP Gold status in recognition for our commitment to our people.

What we offer

We know our success is down to our people. So we like to reward your hard work with great benefits, including a superb salary structure, a fantastic final salary pension scheme, generous annual leave entitlement and a range of flexible working arrangements. We also like to reward long service and recognise the continued staff contribution through an online employee discount and recognition platform.

About the role

The Finance team are recruiting a Credit Controller on a 6 month fixed term contract. The post holder will be responsible for issuing invoices and recovering the Groups income including service charges, ground rent and shared ownership rents.
The applicant will monitor the timely receipt of income which will include liaising with customers via the telephone, e-mail and letter. The applicant will have responsibility for completing monthly customer account reconciliations, issuing customer refunds and statements of accounts.

What we are looking for

Knowledge or experience of credit control processes, good communication skills to liaise with external customers and colleagues across the business. Experience in the use of IT systems including Microsoft packages. Wider knowledge or experience of other transactional finance functions including Accounts Payable and Transactional Banking, would be desirable but not essential.